Privacy, Accessibility & Disclaimer Policy
Effective Date: October 30, 2025
1. Introduction
Integrated Maintenance Solutions (IMS) and Integrated Air & Heat (IAH), part of the Integrated Family of Companies, value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect data obtained through our websites, including chooseims.com and chooseiah.com.
We are equally committed to ensuring that our websites are accessible and user-friendly for all visitors, including individuals with disabilities.
2. Privacy Policy
We collect personal information only when it is voluntarily provided—such as your name, company, email address, or phone number. This information helps us communicate with you, provide services, and improve your experience with the Integrated Family of Companies.
We may automatically collect non-personal information such as your browser type, operating system, date and time of visit, referring website, and pages viewed. This information helps us understand how visitors use our sites and identify opportunities for improvement.
Some areas of our websites use cookies or similar technologies to enhance functionality and user experience. You can adjust your browser settings to decline cookies, though certain features may not function as intended.
We maintain administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. Access to personal data is limited to employees who require it to perform their duties.
You may request to update or remove your personal information—or opt out of communications—by contacting chelsea@chooseintegrated.com.
This Privacy Policy may be updated periodically without prior notice. The most current version will always be available on this page.
3. Accessibility Statement
The Integrated Family of Companies is committed to providing a website experience that is accessible to everyone. Accessibility is a key part of our mission to serve our customers with integrity, transparency, and respect.
We strive to meet the standards of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which define best practices for making web content usable for people with a wide range of abilities.
Our ongoing efforts include:
Performing accessibility audits using automated tools and manual testing.
Using clear navigation, descriptive alternative text, and keyboard-friendly site structures.
Providing alternate formats for downloadable content or documents when requested.
While we aim to meet or exceed accessibility standards, some third-party content or integrations—such as videos, forms, or embedded tools—may not yet be fully accessible. We are working to identify and improve these areas over time.
If you experience any difficulty using our websites or need assistance accessing information, please contact us at:
Email: chelsea@chooseintegrated.com
Phone: 407.872.1102
We value your feedback and strive to respond to all accessibility inquiries promptly.
4. Disclaimers
All information provided on the Integrated Maintenance Solutions and Integrated Air & Heat websites is for general informational purposes only and does not constitute a legal contract or professional agreement between the Integrated Family of Companies and any person or entity unless otherwise specified. Information is subject to change without prior notice.
Although we make every effort to present accurate and current information, the Integrated Family of Companies makes no warranties or guarantees of any kind, express or implied, regarding the accuracy, reliability, or completeness of the information contained on our websites.
Our websites may include materials created by internal or external contributors, such as project content, case studies, or third-party resources. The Integrated Family of Companies does not control, monitor, or guarantee external content and does not necessarily endorse any opinions, products, or services referenced therein.
In no event shall Integrated Maintenance Solutions, Integrated Air & Heat, or the Integrated Family of Companies be liable for any loss or damage, direct or indirect, resulting from reliance on information presented on our websites or linked external sources.
5. Link Disclaimer
Links to external websites are provided as a convenience for visitors and do not constitute an endorsement by the Integrated Family of Companies. We are not responsible for the content, accuracy, or accessibility of external websites and make no guarantees about the information found there.
The inclusion of a link does not imply any partnership, sponsorship, or endorsement. Visitors are encouraged to review the privacy and accessibility policies of external sites before engaging with them.
If you encounter a broken or inappropriate link, please notify us at chelsea@chooseintegrated.com so we can review and address it promptly.
6. Effective Date & Updates
This combined Privacy, Accessibility, and Disclaimer Policy is effective as of October 30, 2025.
The Integrated Family of Companies reserves the right to modify or update this policy at any time without prior notice. Updates will be reflected in the “Effective Date” listed above.
7. Contact Information
If you have any questions about this policy, our data practices, or accessibility efforts, please contact us:
Email: chelsea@chooseintegrated.com
Phone: 407.872.1102
Mailing Address:
Integrated Family of Companies
945 Sunshine Lane
Altamonte Springs, FL 32714